Data Subject Rights Request

Data Subject Rights Request – Pink Mobile

Your Data. Your Rights.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have rights over how your personal data is used by Pink Mobile.

1. Your Rights

You have the right to:

1.1 Access

Request a copy of the personal data we hold about you.

1.2 Rectification

Request correction of inaccurate or incomplete personal data.

1.3 Erasure

Request deletion of your personal data where legally permitted.

1.4 Restriction

Request that we limit how your data is processed.

1.5 Objection

Object to processing based on legitimate interests or direct marketing.

1.6 Data Portability

Request your data in a structured, commonly used, machine-readable format.

1.7 Withdraw Consent

Withdraw consent at any time where processing is based on consent.

2. How to Make a Request

To exercise any of your rights, please submit a request via:

www.pinkmobile.uk

Please include:

  • Your full name

  • Email address linked to your account

  • The right you wish to exercise

  • Any relevant details to help us process your request

3. Identity Verification

To protect your data, we may request proof of identity before processing your request.

4. Response Time

We will respond within one calendar month, as required by UK GDPR.
This may be extended by up to two months for complex requests, in which case we will notify you.

5. Exceptions

Some rights may be limited where:

  • Data must be retained for legal or regulatory reasons

  • Processing is required to provide your service

  • Fraud prevention or network security applies

6. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Contact

For privacy-related questions, please see our Privacy Policy or contact us via:
www.pinkmobile.uk

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